Privacy Policy

Eazy peazy operates this store and website, including the related content, features, products, services, and tools available through the store (collectively, the “Services”). This Privacy Policy explains how eazy peazy collects, uses, stores, and shares your personal information when you visit our website, create an account, place an order, communicate with us, submit a review, or otherwise use our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When you use our Services, we may collect information that identifies you or can reasonably be associated with you.

Depending on how you interact with eazy peazy, we may collect:

  • Contact information: Your name, email address, phone number, billing address, shipping address, and other information you provide when placing an order or contacting us.
  • Order and transaction information: Products you purchase, order details, transaction information, returns, cancellations, and other information relating to your purchases.
  • Account information: If you choose to create an account, we may collect information associated with your account, such as your name, email address, login details, and account preferences.
  • Payment information: Payment and transaction details required to process your order. Payments made through our website are processed through Razorpay and other applicable payment services. eazy peazy does not intentionally store your complete payment card or banking credentials.
  • Communications: Information you provide when you contact us, including customer support requests, enquiries, feedback, or other communications.
  • Reviews and user content: Information you choose to submit when leaving a product review or other content on our website.
  • Device and usage information: Information such as your IP address, browser type, device information, operating system, pages visited, and information about how you interact with our website.
  • Cookies and similar technologies: We may use cookies, pixels, tags, and similar technologies to operate, understand, improve, and personalize our website and marketing activities.

2. How We Collect Your Information

We may collect information from the following sources:

  • Directly from you, such as when you create an account, place an order, contact us, subscribe to communications, or submit a review.
  • Automatically, when you browse or interact with our website through cookies, pixels, analytics technologies, and similar tools.
  • From service providers and partners that help us operate our store, process payments, provide analytics, support marketing activities, or otherwise provide services to eazy peazy.
  • From other third parties, where permitted by applicable law.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.
  • Process payments and transactions.
  • Provide customer support and respond to enquiries.
  • Manage your optional customer account.
  • Provide information about your orders, including order confirmations and updates.
  • Facilitate returns, cancellations, or other transactions.
  • Allow you to submit and display product reviews.
  • Improve our website, products, services, and customer experience.
  • Understand how customers use our website.
  • Personalize your experience and show products or content that may be relevant to you.
  • Send promotional and marketing communications through channels we use, where permitted by applicable law and subject to your communication preferences.
  • Measure and improve the effectiveness of our advertising and marketing.
  • Detect, prevent, and investigate fraud, misuse, unauthorized activity, or other security issues.
  • Comply with applicable laws, regulations, legal processes, or lawful requests from authorities.
  • Protect the rights, property, and security of eazy peazy, our customers, and our Services.

4. Cookies, Analytics and Advertising

eazy peazy uses cookies and similar technologies to help operate the website, understand how visitors use our Services, improve our website, and support our advertising and marketing activities.

We may use analytics, advertising, and marketing technologies provided by third-party service providers. These technologies may collect information about your browsing activity, interactions with our website, products you view, or actions you take on our website.

This information may be used to measure advertising performance, understand customer behaviour, personalize advertising, and help us improve our Services.

You may be able to control or restrict cookies through your browser or device settings. Some website features may not function properly if certain cookies are disabled.

5. How We Share Your Information

We may share personal information with third parties when necessary to operate our business and provide our Services.

These may include:

  • Payment service providers, including Razorpay, to process payments and transactions.
  • Website and technology service providers that help us operate and maintain our store.
  • Shipping, delivery, and fulfillment service providers to help process and deliver orders.
  • Analytics, advertising, and marketing service providers that help us understand customer activity and operate our marketing campaigns.
  • Customer support and communication service providers that help us communicate with customers.
  • Professional advisers or service providers, where necessary for operating our business.
  • Government authorities or law enforcement, where disclosure is required or permitted by applicable law.
  • Other parties when you provide consent or direct us to share your information.

We do not share your personal information with third parties except as described in this Privacy Policy, as necessary to provide our Services, or as otherwise permitted or required by applicable law.

6. Payment Information

Payments made through eazy peazy are processed using Razorpay.

When you choose to make a payment, information necessary to complete the transaction may be shared with the relevant payment service provider. Payment providers may collect and process your payment information according to their own privacy policies and terms.

eazy peazy does not intentionally collect or store complete payment card details such as your full card number, CVV, or banking credentials on our website.

7. Customer Accounts

Creating a customer account on eazy peazy is optional.

If you choose to create an account, we may collect and process information necessary to create and maintain your account, manage your preferences, and provide account-related features.

You may also shop from eazy peazy without creating an account.

8. Product Reviews

Customers may submit product reviews on our website, including customers who purchase or interact with our store as guests.

When you submit a review, information you choose to provide may be displayed publicly on our website. Please avoid including sensitive personal information or information that you do not want publicly visible in your review.

9. Marketing Communications

We may use your contact information to send promotional or marketing communications about eazy peazy, our products, offers, or other updates through channels such as email, SMS, WhatsApp, or other communication channels we use.

You may opt out of promotional communications where an unsubscribe or opt-out option is provided.

Even if you opt out of marketing communications, we may continue to send essential non-promotional communications relating to your orders, transactions, account, or other necessary Services.

10. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, process transactions, maintain business and transaction records, provide customer support, comply with applicable legal obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

The period for which information is retained may vary depending on the type of information and the reason it was collected.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

If you choose to visit or use a third-party service, its privacy practices and policies will apply instead of this Privacy Policy. eazy peazy is not responsible for the privacy, security, or content of third-party websites or services.

13. Children's Privacy

Our Services are not intended for children who are not legally permitted to use online shopping services under applicable law.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided us with personal information, please contact us using the details provided below.

14. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information in certain circumstances.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.
  • Exercise other rights available to you under applicable law.

To make a privacy-related request, please contact us using the email address provided below.

We may need to verify your identity before processing certain requests.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy. We encourage you to review this page periodically for the latest information about our privacy practices.

16. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or how your personal information is handled, you can contact us at:

eazy peazy
Jaipur, Rajasthan, India
Jagatpura, Jaipur, Rajasthan, India
Email: eazypeazyindia@gmail.com